What I am talking about? A post from DDL CEO (after all this time and the posts seen from him I can only assume this means “Chief Entertainment Officer) in the official Facebook group (and, yes despite booting all critical voices and all customers asking for help there are still people in there) lead to home robot community members rolling on the floor, laughing
We already know that the support at Digital Dream Labs is bad. Since they fired all support people and especially Robbie Bussard it got worse.
Digital Dream Labs went into complete radio silence some weeks ago (again). The only thing they post are meaningless PR posts about valentine’s day or ramadan in their Facebook group, where a lot of people are not able to read them because their were booted from that group for no reasons other than asking questions.
… then they obviously again have no clue what they are doing. An EORI number is a euopean customs number. Businesses and companies doing import and export need one.
We already learned from former Digital Dream Labs employees how they were not paid for months. In addition to that it became quite clear in the past years that the management done by the …
As the title says: It’s a wonder of biblical proportions: After lots of misinformation by DDL since late 2022 it looks like the first Vector 2.0s actually have arrived in the UK.
Digital Dream Labs stopped giving our OSKR images some months ago. My suspicion was that no one at the highly unprofessional company was left to create and give out htose images.
Thanks to quite inquisitive community member Barbara Langston we have some inside information from a former employee on what happened with Digital Dream Labs. So far it looks like they were running out of funds …
More hints about Digital Dream Labs downfall:
The company Cloudfront LLC filed a lawsuit against Digital Dream.
People that are trying to get a refund from Digital Dream Labs, be it for the still missing Vector 2.0s or the vaporhardware Butter Robot (that most probably will never see the light of day) are now faced with a new try by them to prevent that:
No, not really but by ChatGPT. A member of the Facebook group “Digital Dream Labs sucks” fed Open AI’s new Deep Learing chatbot with a few informations and asked it to spew out a poem about Digital Dream Labs in the style of the bard
We all remember when DDL announced the opening of their repair center.
I saw multiple people complaining online in different places that they have sent in their 1st generation vectors to SSL’s “official” repair center in the USA and now there is no feedback
We all remember the repeated copyright trolling by Digital Dream Labs against KEYi Technology, the company behind Loona the Petbot. DDL took down the Loona campaign on Kickstarter two times with very questionable “reasons” that …
At last, weeks later and after a long time of denial, radio silence and false information there is a first small post on Discord where a DDL representative admits that something is wrong and they are trying to fix it.
It’s now weeks after the first reported account server problems problems and not only is there still no official statement about the those problems (only a misleading email by Hanchar), there are more and more people reporting them
I just wanted to inform you there is a petition angainst Digital Dream Labs and their questionable business practices on change org.
Now it’s a week since the problems with their cloud service regarding voice commands with Vector became obvious because of more and more posts by users that no longer have a lifetime or subscription, and still there is no official statement on that
While there still is no official statement on DDL’s ongoing Vector service outages and the account mixups, one user got an email by DDL CEO Jacob Hanchar.
Still nothing official on the server problems, but it look more and more as if something serious has happened.
